Our promise at FluiDyne Fluid Power is to provide our industry with high quality, fully tested and technically supported hydraulic pumps, motors and valves.
We produce our products in the most cost effective manner possible and share the saving with our customers. We understand and value the local service and support provided by repair shops, resellers and Distributors to the OEM’s and Users of fluid power machines. We do not compete with our customers; rather we work with our channels as partners in their success and to advance the technology of fluid power.
Our strength is our people. We focus on personal development and a long term commitment to our staff. We recognize knowledgeable people are a valuable part of the service a business organization provides. We stress a commitment to learning and customer support at every level of the FluiDyne organization. Customer Service, Engineering, Quality, Manufacturing, Inventory, Shipping and Management all work together to serve our customers. We believe in treating everyone inside and outside the company with professionalism and respect.
Application and technical support for our products is easy access, and we pride ourselves in not having a switchboard or phone tree. The person, who picks up the phone, helps the customer. We like it simple; we like it direct. Our inventory is extensive and our people are skilled at assembly, modifications and testing. Our product leaves the factory fast (often the same day) and it leaves correct, tested and documented. If there is a mistake, we work hard to make it right, quickly and fairly.
Our Commitment is to Your Success
Our Promise is to serve and respect the distributors and resellers of North America and the global market with high quality new and remanufactured pumps, motors, valves, filters and filter elements. It is our professional hard working people who make all the difference!
Superior quality, availability and pricing are the key to FluiDyne's success. We promise only what we can do and we do what we say. We respect and protect our "customer's customer" by referring them back to the people who provide the valuable local service and support.